Our aim is to despatch in stock items within 5 working days. Depending on country of destination, deliveries may take up to 28 days, although this is exceptional. Should any item be temporarily out of stock we will advise you with an anticipated delivery date and you will have the option to cancel your order if you do not wish to wait.

We charge carriage at cost and try to use the most reasonably priced but reliable carriers. Since late February 2008 we use mostly DHL Express, although some smaller parcels may be sent by post.

The webshop checkout automatically calculates your delivery costs, but you must select the country of destination in order for it to do this.

The carriers require a signature when delivering, so please ensure you give us a daytime (Monday to Friday) delivery address where there is someone there to receive your parcel during normal working hours. DHL ask us to provide a contact telephone number whenever possible of the parcel's recipients so that they can make contact should there be any problems in delivering, recipients not at the address when delivering, etc.

We can sometimes arrange for a faster/express delivery if required. If you need this service please contact us for details and any possible surcharge.

Note: If there are any customs or import duties due when your order reaches its destination country, these are your responsibility. We have to charge IVA (vat) at 16% for deliveries to private individuals and non vat (sales tax) registered companies in Europe. Outside Europe we do not charge sales taxes, which are the responsibility of the importer/customer.